As the energy and utilities companies are increasingly trying to rebuild themselves for a more sustainable future, legacy software and data gathering challenges impede their progress. Gentrack developed a solution that can bring essential technological features to these companies, from data collection to smart billing. As Gentrack’s software and services became more and more sought-after, they needed additional BI and D&A experts to join their in-house team to develop a completely new data and analytics layer. Globaldev’s specialists joined Gentrack to design and develop the solution. Now, the Gentrack Logical Data Model provides a unified source and a comprehensive customer view, facilitating quicker report, dashboard, and analytics generation, while also supporting the integration of AI/ML applications atop a multitude of pre-established utility-focused KPIs. Need more info on this case? Click here
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Are you a decision-maker or marketer trying to enhance your company’s sales and customer management? The article breaks down the differences between ERP and CRM systems, showing how each can improve sales strategies and resource management. If you’re looking to make your business more efficient and customer-focused, this guide will help you pick the right tool. Check out the full article and see how ERP or CRM can transform your business!